Definition
Charge Capture is the process of accurately recording all billable services, procedures, and supplies provided to a patient so they flow to a claim and the general ledger. It translates clinical documentation into complete, compliant charge lines and reconciles encounters, orders, and notes against posted charges. Example: ensuring CPT 96372 (therapeutic injection) or a CBCT scan performed during a visit is captured; even a 1% missed-charge rate on $100M in net revenue equates to $1M in leakage annually.
Why it matters
For DSOs and health systems operating across dozens or hundreds of sites, missed or under-coded charges can quietly erode 1–3% of net revenue—$2–$6M on a $200M portfolio. Standardized, timely charge capture also reduces downstream rework and denials, protecting first-pass yield and accelerating cash.
How Ventus helps
Charge capture happens inside your practice management system and stays with your team. Ventus supports it from the payer side: procedure-level benefits and pre-authorization requirements are known before treatment, so the charges that follow match what the plan covers.
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