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SOC 2HIPAA

Core RCM term

What is Appeal Success Rate?

Definition

Appeal Success Rate is the percentage of denied claims that are overturned and paid after an appeal. It is typically calculated as (overturned/paid appeals ÷ total appeals) × 100 over a defined period. For example, if a DSO appeals 1,000 denials in a quarter and 380 are paid, the appeal success rate is 38%.

Why it matters

For multi-location DSOs and health systems, even small gains translate to material dollars: on $10M in appealable denials, lifting the success rate from 30% to 45% recovers an additional $1.5M. Strong appeal outcomes also reduce AR carry, often cutting 7–10 days from the appealed inventory and lowering costly rework.

How Ventus helps

Ventus shows why each claim was denied, with denial reasons normalized across 300+ payers, so your team starts every appeal from the payer's actual reason. Clinical arguments and the appeal decision stay with your team.

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